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Updated: 1 hour 23 min ago

Airline Social Media 'Command Centers' Direct Complaint Traffic

Wed, 09/10/2014 - 3:28pm

Southwest Airlines has joined a growing number of airlines that are hiring social media "first responders" to help with customer relations.

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Freight Delays Causing Great Pain Across Plains

Wed, 09/10/2014 - 3:28pm

Grain elevators, auto manufacturers and Amtrak passengers are still facing lengthy delays on rails, as freight train congestion continues to be a drag on the economy all across the country. The problem is particularly bad in the upper Midwest and Great Plains states, where some grain elevators have been waiting to ship their product to market since April. Many blame the delays on the huge increase in Bakken crude oil shipped by rail from North Dakota to refineries in the south, Midwest and on both coasts. The railroads deny they're favoring oil shipments over other products. On Wednesday, the Senate Commerce committee held a hearing on the matter while considering legislation to beef up the enforcement power of the Surface Transportation Board.

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'Ask The White Guy' About The Hawks

Wed, 09/10/2014 - 1:46pm

Atlanta Hawks co-owner Bruce Levenson's email about the diversity of the team's fans could end his run in the NBA. But were his comments really out of bounds?

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Weekly Innovation: A Hair Blowout That Comes To You

Wed, 09/10/2014 - 1:01pm

Yes, you're busy. Now you can get a salon style, without the salon. Following a trend of on-demand everything, there's an app and service for updos and blowouts that come to you.

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Government To Drop Background Check Firm USIS

Wed, 09/10/2014 - 8:24am

The Falls Church, Va.-based private contractor that conducts most of the government's background checks, was the target of a cyberattack last month that breached thousands of personnel files.

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Your Favorite Sites Will 'Slow Down' Today, For A Cause

Wed, 09/10/2014 - 6:03am

Websites including Foursquare, Netflix and WordPress are taking part in Internet Slowdown Day to make a case for unfettered access to the Internet. The slowdown will only be symbolic, not real.

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NYC Condo Sells Parking Spots For $1 Million

Wed, 09/10/2014 - 4:03am

The underground spaces in lower Manhattan cost more per square foot than the apartments being sold above them, according to The New York Times.

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Big Money On The Line In Dollar Stores' Merger Attempts

Wed, 09/10/2014 - 4:03am

Dollar General has been courting competitor Family Dollar, but it isn't interested and instead agreed to sell to Dollar Tree. Dollar General reportedly is planning a hostile bid to disrupt that deal.

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Google Sets Out To Repair Its Image In Europe

Wed, 09/10/2014 - 4:03am

Google is the latest in a string of American technology companies that has run into roadblocks in Europe. Steve Inskeep learns more from Danny Hakim of The New York Times.

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Apple Pay Wants To Be Your Mobile Wallet

Wed, 09/10/2014 - 4:03am

At a product event on Tuesday, Apple announced a mobile payment system called Apple Pay. CEO Tim Cook says that Apple Pay will provide a secure way to make transactions using one of Apple's devices.

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Detroit Agrees To Lease Water System To Neighboring Counties

Wed, 09/10/2014 - 4:03am

As Detroit struggles to emerge from bankruptcy, the city reaches a historic deal. After years of acrimony, the city and its suburbs have a tentative deal to share control of Detroit's water system.

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Here's What's Becoming Of America's Dead Shopping Malls

Wed, 09/10/2014 - 2:22am

What happens when a shopping mall dies? Often they're turning into medical centers, churches, schools and universities and new suburban downtowns.

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New York Says It's Time To Flip The Switch On Its Power Grid

Wed, 09/10/2014 - 2:21am

Officials want to overhaul the state's energy grid. Experts say the plan would help utilities withstand severe weather events, but it would also require a massive re-engineering of the power system.

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Apple Unveils New Payment System, iPhones, Smartwatch

Tue, 09/09/2014 - 3:27pm

On Tuesday afternoon, Apple CEO Tim Cook unveiled the iPhone 6, a slightly larger iPhone 6 Plus, a mobile payment system and a new smartwatch.

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Cantor Brings Congressional Connections To Wall Street Job

Tue, 09/09/2014 - 3:27pm

When House Majority Leader Eric Cantor lost to a primary challenger in June, it was one of the biggest political upsets in years. But Cantor quickly found work with a New York investment bank, which said it was hiring him to provide "strategic guidance."

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The Apple Watch Is Here And Another Tech Hype Cycle Commences

Tue, 09/09/2014 - 2:42pm

Apple unveiled its first new product line since 2010, a wearable computing device called the Apple Watch. But is it a game changer? You can't trust all the hype.

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Why Food Pilgrims Will Wait Four Hours For A Taste Of The Sublime

Tue, 09/09/2014 - 1:12pm

Psychology tells us that waiting for an experience can boost our happiness, as can talking about the experience afterwards. That's one reason food pilgrims seem to be queuing up and Instagramming it.

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Apple Expected To Show Off New Watch, Larger Phone Today

Tue, 09/09/2014 - 10:55am

After months of rumors and dozens of fan-created images of what an Apple watch might look like, the tech giant will show us what it's been working on today.

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Privacy Or Profit? These Firms Want To Help You Sell Your Data

Tue, 09/09/2014 - 6:41am

Online data brokers are making millions by gathering and sharing our search histories and buying habits with advertisers and marketers. But if the data is yours, some think the revenue should be, too.

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Is The Economy Suffering From Secular Stagnation?

Tue, 09/09/2014 - 4:06am

Steve Inskeep talks to David Wessel, of the Brookings Institution, about secular stagnation: the problem of building consumer demand at a time when people are less motivated to spend.

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